- Wednesday, 12 March 2014 12:08
- Article Read: 1227
The battle over social media channel dominance continues to wage, as Pinterest (21 per cent) becomes more popular than Twitter (18 per cent) among Internet users in 2013, according to Pew Research Center.
- Wednesday, 18 December 2013 08:26
- Article Read: 2754
While channel manager programs are nowadays quite common, many motel/resort staff I talk to still have questions such as:
- Wednesday, 11 December 2013 09:21
- Article Read: 2177
Looking back to one of my first positions working for a large overseas travel agency in the UK, I remember what a significant part of our overseas team was dedicated to quality.
- Wednesday, 11 December 2013 09:19
- Article Read: 1669
Traffic, crowds and constant noise – the busy streets of Brisbane can be a tough environment for anyone to deal with.
- Wednesday, 11 December 2013 09:18
- Article Read: 1570
Climbing the corporate ladder when you work in hospitality can be limiting. You may reach the senior level of general manager or property manager within a large accommodation chain, but then what?
- Wednesday, 11 December 2013 09:12
- Article Read: 745
The franchise sector is a major contributor to the Australian economy, generating an estimated $131 billion in annual revenue and employing more than 400,000 people across approximately 1200 brands and 73,000 franchised units.
- Wednesday, 07 August 2013 10:44
- Article Read: 1575
Recently several managers have been caught out by unwittingly handing over their sensitive business data to a third party believing this was necessary for the supplier to undertake marketing for them.
- Wednesday, 22 May 2013 10:46
- Article Read: 2074
Since the GFC we've seen a constant erosion in yields or margins across all industries and all levels of business.
- Monday, 06 May 2013 13:15
- Article Read: 2511
If you are an independent accommodation property owner that is thinking of becoming a member of a well-known brand you will know that it is not an easy decision to come to.
- Thursday, 13 December 2012 13:08
- Article Read: 2795
Flexibility is the key to SilverNeedle Hospitality's successful brand license model.
- Wednesday, 21 November 2012 11:19
- Article Read: 2713
Melbourne's Art Series Hotels is to allow guests to check out hours or even days late in a new campaign for the chain created by Naked Communications.
- Monday, 22 October 2012 09:18
- Article Read: 3139
In preparing to be a guest speaker at three different hotel conferences recently, I had our KTN team conduct some anonymous mystery shopping calls to see what would happen when we called directly to hotels to double-check online rates posted on OTA websites.
- Thursday, 01 March 2012 10:04
- Article Read: 3355
Accommodation managers and operators can expect to see more mobile tablet and smartphone solutions coming on to the market to monitor their business from anywhere they have an Internet connection for their phone or tablet.
- Thursday, 01 March 2012 09:55
- Article Read: 3084
I think many accommodation providers understand how strongly I feel about the ability of travel social media like TripAdvisor to boost business for hotels.
- Wednesday, 16 November 2011 14:31
- Article Read: 3121
Motivate your staff at Ramada on Marcoola Beach!
- Wednesday, 16 November 2011 14:29
- Article Read: 2834
The Byron at Byron Spa and Wellness Centre continues to delight guests with a refreshed spa menu featuring a unique outdoor couples massage set deep within the 20ha rainforest that surrounds the resort.
- Friday, 30 September 2011 13:43
- Article Read: 2419
Worldwide a strong brand and/or franchise can influence a consumer's choice over another product.